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How to reduce customer escalations | Customer service training
7 De-Escalation Techniques for Dealing With Angry Customers
Angry Phone Call: 10 Customer Service and De-escalation Techniques to
Angry Phone Call: 10 Customer Service and De-escalation Techniques to
Call Escalations: What is it and useful tips on how to improve it
Escalation Management: The Key to Handling Customer Service Requests